Order Dates For Christmas Delivery

To make sure your special gift arrives in time for Christmas, please place your order for your adoption or merchandise before the recommended order date for your region.

Last Posting Dates 2019

We will always endeavour to process your order the following working day and we send this out with the Royal Mail in the UK. Once we have sent your order out, we have no way to track your parcel so have no control over customs or delivery issues.

Parcels sent from the UK can take 3-4 days to arrive and to international destinations can take around 2-3 weeks. If your parcel hasn't arrived please check with your local delivery office to make sure it hasn't been held up there.

Orders for E-Adoptions will be processed and sent to the email you provide in your order. If you have not received your E-Adoption, please check your junk or spam folder to ensure it has not been directed here.