Order Dates For Christmas Delivery

To make sure your special gift arrives in the post in time for Christmas, please place your order for your adoption or merchandise before the recommended order date for your region.

Last Order Dates For Christmas 2020

We will always endeavour to process your order the following working day and we send this out with the Royal Mail in the UK. The service we use does not offer a tracking facility. Due to the current situation delivery delays should be expected.

Parcels sent within the UK usually take 3-4 days to arrive.
International destinations are usually around 2-3 weeks.
If your parcel hasn't arrived please check with your local delivery office.



E-Adoptions will be processed the following working day and will be sent to the email you provide in your order. If you have not received your e-Adoption, please do check your junk or spam folder to ensure it has not been directed here.


PLEASE NOTE the last day to order an e-adoption is 22nd December. Any orders received after this date will not be processed until the new year.

Our office will be closed from 23rd December until 4th January. During this time we will not be processing any orders (including e-adoptions) or responding to emails.



1st December

Australia & New Zealand

3rd December

Asia, Central & S America, Far & Middle East

8th December

USA, Canada, Poland, Italy, Finland, Sweden, Greece, & Eastern Europe

11th December

Austria, Denmark, Netherlands, Norway, Spain, Switzerland, Germany

14th December

Ireland, France, Belgium

16th December

United Kingdom

22nd December E-Adoptions - all countries