Delivery Information

We send out all of our deliveries with the Royal Mail in the UK. This includes adoption packs and merchandise orders from our shop. 

If your items are being delivered within the UK then they will be sent second class and should arrive within 3-4 days

If your delivery is being sent outside of the UK then the Royal Mail will pass your items to your local postal authority and it will take approximately two weeks for delivery. 

Orders are usually sent out by the next working day.

The Royal Mail do not provide tracking numbers so please check with your local postal depot if you are expecting a parcel which hasn't arrived.

If you have any concerns or queries regarding a delivery please get in touch by emailing info@orangutan-appeal.org.uk