Privacy policy

Orangutan Appeal UK (OAUK) is a UK registered Charity. This privacy policy explains how OAUK use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for our products or services. Website usage information is collected
using cookies. We will not retain your credit/debit card details our website and card payment system are Payment Card Industry Data Security Standard (PCI DSS) compliant.

How will we use the information about you?

We collect information about you to process your adoption, order or donation, manage your account and, if you agree, to email you about other products we think may be of interest to you. We use your information collected from the website to process your adoption, donation or order.

OAUK will not share your information for marketing purposes with companies or outside organisations. If you take out an adoption we will use your information to send you your adoption pack, a six month update and renewal reminders by e-mail or post between 11 and 13 months after adopting.


We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact or write to us at the address at the bottom of this policy.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address at the bottom of this policy. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 15 February 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email or write to:

Orangutan Appeal UK
New Forest Estate Offices
1st Floor
Lyndhurst Road
SO42 7RL